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A Private Eye’s Look at Justice Business Technology

I admit it — I’m hooked on “Veronica Mars.” If you’ve seen the show, you know that the title character finds ways to solve crimes and mysteries each week using some new techie tool or other. Are you searching for a career that incorporates this kind of technology-based investigative work? Look no further than the sizzling field of justice business technology.

Gathering Evidence

Justice business technology is the perfect field for those seeking criminal justice and law enforcement careers that use modern computer technology to prevent and solve crimes. Some of the duties of justice business technology professionals include collecting and analyzing evidence using advanced technology, as well as preventing and investigating computer viruses, identity theft, and Internet crime. With one of many cutting-edge justice business technology careers, you may find yourself working in government, law enforcement agencies, juvenile justice, public and private agencies, homeland security, or corrections, to name a few.

Conducting an Investigation

You already know that when you study at justice business technology schools, you can turn your interest in criminal justice and your passion for adventure into a career in crime-solving. These comprehensive training programs incorporate the advanced technology that adds a whole new dimension to law enforcement.

Specifically, justice business technology schools will provide you with knowledge of criminal justice theories, policies, and procedures, as well as a solid background in information technology, intelligence gathering, computer evidence analysis, network security, and forensics. When you study crime scene techniques, for example, you’ll delve into evidence identification, gathering, and packaging in order to solve cases where there is no suspect.

Courses at justice business technology schools may include computer forensics, crime and crash scene management, modern evidence technology, crime scene techniques, ethics and cultural diversity, weapons training, civil law, communication, psychology, and computer virus issues and prevention.

Cracking the Case

At justice business technology schools, you’ll have the opportunity to spend time in real crime scene labs to review and utilize the tools and techniques you’ll need to succeed in the new age of law enforcement. You may also jump-start your career by completing a justice business technology internship or externship that provides practical, hands-on field experience in a legal environment.

Once you’ve earned your degree, you’ll have your pick of justice business technology careers in local, state, and federal agencies such as juvenile justice, private security, private investigation, loss prevention, law enforcement, corrections, probation and parole, detention centers, community-based intervention programs, and crime scene technician services.

Go ahead, be like Veronica Mars — turn your investigative nature into one of many satisfying justice business technology careers.

Managing Small Business Technology

Technology Levels the Playing Field

One advantage small business has gained over the years is the ready availability of sophisticated technology that was once the exclusive asset of the largest corporations. But with this benefit comes the additional responsibility of proficient management of that technology.

Customers Demand Better Service

Today’s customer has come to expect the greater convenience and efficiency the Internet Age, with online connectivity to company accounts, or at least computerized records, information databases, and customer management systems.

A Technology Breakdown Can Be a Public Relations Nightmare

Managing your technology may not be at the top of your list of important business activities, but perhaps it should be, because how your computers, database, network, phones, etc. are running can make the difference between being seen by your customers as competent and caring about their needs, or inefficient and unconcerned.

Asset Management Can Be a Daunting Task

Your technology must be chosen and sized to the required tasks and your staff must be proficient in its operation, but there is much more to keep track of. Your technology must be periodically upgraded. It is vital that software be updated for security and fixes. Hardware and software depreciate and must be either upgraded or replaced. When facing budget constraints, decisions must be made whether to continue using current equipment and software, or to replace it. For example, perhaps a three-year depreciation cycle could be extended to five years, but circumstances might dictate replacement, such as the inability of older equipment to support the software needed to remain competitive.

Threats Cannot Be Ignored

Damage from computer viruses, unreliable power sources, improper usage of software, etc. is a problem small business managers didn’t have to deal with in the past. Proper rules need to be set up, taught to your employees, and enforced. Commercial grade surge protectors, UPS (Uninterruptible Power Supplies), or even backup electrical generation may be necessary for the protection of your equipment, and proper technology training of your employees is always important.

Technology Glitches Must Be Handled Properly

No matter how good your hardware, software, and employee training, technology breakdowns do occur. Properly handling them is a matter of communication. For example, if a customer experiences difficulty accessing their account, they may keep trying over and over. This uses valuable bandwidth and CPU time. Multiply this by many customers trying to access your system, and your network, as well as your technicians, could be tied up with customer requests instead of working to solve the problem. The solution is to tell your customers you are aware of the problem, apologize for the inconvenience, and let them know you are working on it.

Outsourcing As a Solution

Many businesses solve their technology management problems by contracting with an outside technology management service. It is important that you chose one which is competent, flexible in its prices and levels of service, and has a reputation for effective communication with its clients.

Managing your business technology is as important for your business as sales, employment, and other aspects of your business. Properly managed, technology can give you an edge over your competitors and bring you up to the level of the large corporations.